our process

The process of bringing to life your forever jewelry piece.

CAD

To bring our designs to life, we start off by creating a computer generated version in CAD. All salt and pepper diamonds have a unique shape and size, therefore, each setting design requires modification to accommodate the stone of choice. Like how a suit is carefully tailored to the individual’s body, we take into consideration all of the product details. 

CASTING

A 3D model of the product is printed from the personalized CAD design. The wax model is carefully placed into a steel flask to be filled with “investment” that replaces the negative space. The inner wax contents are burnt out to create a cavity that is then filled with liquified gold to create a solid cast piece. 

PRODUCTION

Once the wax model has been casted, it is sent to pre-polish for general clean up before setting each stone. All stones are set by hand to insure a desirable final product for customer satisfaction. When everything is in its rightful place, the product is then moved forward to the final touches of the process. 

FINAL TOUCHES

During this step, the close to complete product is polished once again to make sure it is clean and shiny. We also double check for any missing stones and review all surface area. This step is quite crucial since customer service is our #1 priority. We won’t accept anything less than perfect so why should our customers?

READY TO GO

This is the most exciting step of the process! When quality assurance has been approved, your order is finally ready to go. Your product is placed in its rightful package with a label to be shipped to your doorsteps within one week. We work hard to complete your orders as soon as possible since engagement rings have a specific date in mind.

CAD

To bring our designs to life, we start off by creating a computer generated version in CAD. All salt and pepper diamonds have a unique shape and size, therefore, each setting design requires modification to accommodate the stone of choice. Like how a suit is carefully tailored to the individual’s body, we take into consideration all of the product details.

CAD

Thank you for your purchase. Let’s get started! We have received your order and have moved to the next step of the process. Hiddenspace Jewelry works with gems that are unique in shape and size which means that it will require time to design around the setting style. We will keep you updated on the status changes; feel free to contact us for any further questions!

CASTING

A 3D model of the product is printed from the personalized CAD design. The wax model is carefully placed into a steel flask to be filled with “investment” that replaces the negative space. The inner wax contents are burnt out to create a cavity that is then filled with liquified gold to create a solid cast piece.

CASTING

We are now in the casting process of your order. This means that your design was 3D printed into a wax model which will then be filled with the metal of your choice. Once the casting process has been completed your order will then move forward to the pre-polishing stage. Please let us know if you have any questions!

PRODUCTION

Once the wax model has been casted, it is sent to pre-polish for general clean up before setting each stone. All stones are set by hand to insure a desirable final product for customer satisfaction. When everything is in its rightful place, the product is then moved forward to the final touches of the process.

PRODUCTION

During the production stage, your order will be pre-polished before moving on to the setting process. Once everything has been set, the piece will then go to get a polish touch up. This stage may take up the majority of the timeline. Please let us know if you have any questions!

FINAL TOUCHES

During this step, the close to complete product is polished once again to make sure it is clean and shiny. We also double check for any missing stones and review all surface area. This step is quite crucial since customer service is our #1 priority. We won’t accept anything less than perfect so why should our customers?

FINAL TOUCHES

Polishing once again after the setting stage. This is the final step before shipping your order to you. We will keep you posted when it is ready to go!

READY TO GO

This is the most exciting step of the process! When quality assurance has been approved, your order is finally ready to go. Your product is placed in its rightful package with a label to be shipped to your doorsteps within one week. We work hard to complete your orders as soon as possible since engagement rings have a specific date in mind.

READY TO GO

Your order is finished and ready to be shipped to your doorstep within one week. We are so excited for you to see the final product! Thank you for your patience through this whole process; it has been a pleasure to have worked on a piece that will be enjoyed for many years to come. Let us know if you have any questions about your purchase. We hope you love it!

READY TO GO

Your order is finished and ready to be shipped to your doorstep within one week. We are so excited for you to see the final product! Thank you for your patience through this whole process; it has been a pleasure to have worked on a piece that will be enjoyed for many years to come. Let us know if you have any questions about your purchase. We hope you love it!

arrives..

Hope you like it!

Section

WARRANTY

LEARN MORE

RETURN & REFUND POLICY

LEARN MORE

SHIPPING POLICY

LEARN MORE