Shipping Policy

All of our beautiful jewelry pieces are handmade. Please allow us 3 to 4 weeks for the production, which does not include the shipping time.

Certain custom orders might take longer.

INTERNATIONAL SHIPPING
We utilize UPS / FedEx for shipping with rates calculated based on your location. Please note that carrier delays may occur during transit, and this shipping option is applicable to specific destination countries.

SHIPPING TIMELINE
To determine the expected delivery time for your order, refer to the lead time provided on each product page. If you have a specific deadline, please reach out to us for assistance. Once your order is ready, shipping through UPS / FedEx typically takes 7-10 business days for delivery. Keep in mind that local customs agencies may require additional business days for clearance in some instances.

**Express shipping options may result in a shorter delivery period

DUTIES AND TAXES
Duties and taxes are mandatory for goods transported across international borders. These fees, based on your order's value and contents, are established and paid directly to the destination country. If you have any queries, please contact your local customs agency. In certain shipping locations, VAT, Duties, and Taxes may be included in the item price or order total at checkout.

ADDRESS UPDATES FOR INTERNATIONAL ORDERS
If your order has not yet been shipped, please get in touch with us to cancel the existing order so that you can place a new one with the correct address. Once an order has been shipped (confirmed by tracking details in the email), we regret to inform you that we are unable to modify the shipping address.

INTERNATIONAL RETURNS
All sales on international orders are considered final, and returns are not accepted. If you have any concerns or questions, please contact HIDDENSPACE for further assistance.